Agulhas National Park Room Attendant
A vacancy currently exists for one (1) Room Attendant at Agulhas National Park. The successful candidate will have to be a highly motivated individual with the necessary skills and experience and will report to the Duty Manager. The successful candidate will be required to reside outside the park and will be responsible for their own transport to and from the workplace.
Minimum requirements:
- Grade 12 (Matric) / NCV level 4 or equivalent.
- Work experience in public cleaning/ tourism environment.
- Communication skills, both Written and Verbal.
- Knowledge of health and safety in the workplace.
- Knowledge of how to use cleaning tools and equipment safely and effectively.
- Basic understanding of customer service principles to interact politely and professionally with guests.
- Ability to perform physical tasks such as lifting, bending, and standing for extended periods.
- Must be willing to work weekends, public holidays, and varying shifts as required by the hospitality industry.
- Knowledge of First Aid will be added as an advantage.
Responsibilities
- Perform cleaning duties in and around chalets and guest facilities, including bed linen changes, floor cleaning (sweeping, mopping, vacuuming), furniture polishing, and waste removal, in line with cleanliness standards.
- Clean public areas such as reception, restrooms, and walkways, and report abnormalities (e.g., damages, spillages) to the supervisor for corrective action.
- Monitor and control inventory items, ensuring prescribed stock levels of guest amenities, linen, and cleaning supplies are maintained in all units.
- Report all maintenance issues promptly in accordance with the established standard operating procedures.
- Maintain high service quality standards and participate in continuous improvement initiatives as directed.
- Manage and respond to guest expectations and basic needs promptly and courteously within scope of duties.
- Use effective interpersonal skills to respond to and anticipate guest needs in a timely, courteous, and professional manner.
- Consistently adhere to established hospitality service standards.
- Handle lost and found items according to standard operating procedures and report them to the supervisor.
- Organize and prioritize daily tasks to ensure timely and efficient completion of cleaning and housekeeping duties.
- Assist with laundry duties including collection, sorting, bagging, and storage of linen, as per procedure.
- Comply with all health and safety procedures, including use of PPE, chemical handling, and hygiene protocols.
- Maintain daily control over cleaning materials issued and uphold high standards of cleanliness in all duties.
- Follow daily procedures for handling, distributing, and storing clean linen.
Please Note:
- The remuneration package includes a basic salary aligned with a Paterson A3 job grade, along with applicable allowances and benefits as specified in the SANParks Conditions of Service.
SANParks is an equal opportunity employer and reserves the right not to make an appointment.
Paterson Grade
- A3
How To Apply:
Interested candidates who meet the above requirements should forward their applications accompanied by the required documentation listed below to the following:
Documents Required
Only interested persons who meet the above stated requirement should apply using the following link:
Supporting Documents such as Detailed CV, certified copies of qualifications, ID and other relevant documents must be emailed to ANP.vacancies@sanparks.org using reference number AG17 in subject line. Application that does not meet the requirements will not be considered.
For enquiries: Contact Thembelihle Madlala on Tel: 021 741 2521.
Applications that have not been responded to within 21 days should be regarded as unsuccessful.
Closing Date: 02 October 2025