Boomerang Marketing Contact Centre Learnership Opportunity
Job Description:
- The Contact Centre Learnership provides unemployed youth with the opportunity to obtain a nationally recognised qualification while gaining valuable workplace experience within a professional contact centre environment. Learners will receive structured theoretical training and practical exposure, enabling them to develop the knowledge, skills, and behaviours required for a successful career in customer service or sales and the Business Process Outsourcing (BPO) industry.
Minimum Requirements:
- Be between 18 and 34 years old.
- Be a South African citizen.
- Reside in the Western Cape.
- Be unemployed for at least 7 days before the final interview.
- Not currently be studying or enrolled in another learnership.
- Not have previously participated in a DEDAT or Collective X funded programme.
- Not have had continuous employment exceeding 12 months immediately prior to applying.
Benefits:
- Nationally recognised qualification upon successful completion of the learnership.
- Practical workplace experience within a professional contact centre environment.
- Structured classroom and workplace-based training.
- Mentorship and coaching from experienced professionals.
- Development of customer service, communication, digital, and workplace skills.
- Exposure to industry-leading contact centre systems and best practices.
- Opportunity to build a professional network within the BPO industry.
- Improved employability and career readiness upon completion of the programme.
- Potential consideration for future employment opportunities based on business requirements and individual performance (employment is not guaranteed).
- Access to a supportive and inclusive learning environment that encourages personal and professional growth.
How to apply: