Ares Holdings Sales Assistant

Company Values:

• We commit to the well-being of our team
• We work with a positive attitude
• We believe in our team

Responsibilities:

Customer Service & Sales

• Acknowledge every customer within 30 seconds
• Deliver excellent customer service to every customer
• Establish your customer’s needs and use your technical knowledge to demonstrate benefits to meet those needs
• Close the sale & secure add-on sales
• Monitor your daily sales against your individual budget every few hours.

Inventory

• Replenish footwear, apparel, and accessories from the storeroom daily
• Minimising shrinkage by zoning the store, acknowledging customers, and following the store’s changing room policy
• Ensure stock entries in the POS systems are accurate
• Process deliveries by checking quantities on the invoice, tagging, hanging and pricing the product, and recording in the POS System
• Process customer orders.

Daily Operations

• Ensure storehousekeeping is maintained daily, including dusting, cleaning mirrors, vacuuming, emptying bins, clearing the counter area and tidying change rooms
• Assist the manager with opening and closing the store.

Training

• Your training is your responsibility
• Ensure you are allocated a buddy initially & that you learn from them
• You must attend quarterly training sessions & complete the assessments
• Ensure you receive monthly feedback from your manager
• Set up a monthly meeting with your store manager to discuss your progress through the Hey Dude rookie pack
• These are essential as they will determine your eligibility for promotions

Merchandising

• Observe the store & maintain stock presentation in accordance with the store standards
• Ensure sizes are replenished
• Assist the team in changing the windows/ Mannequin’s fortnightly
• Ensure POS materials are stored in the area to avoid damage.

Why work for us:

• Fast-growing and well-established brand
• Extensive growth opportunities within
• The company upskills employees and provides training opportunities

 

Minimum Requirements:

• Grade 12 or Equivalent
• 1 year of customer service experience minimum
• Crocs’ product knowledge is advantageous
• Able to work flexible shifts

 

Perks & Benefits

• You get to work for a rapidly expanding distributor with aspirational brands.
• Comprehensive health benefit
• Quarterly Uniform allowance
• Staff discount (50% off for you and your family across all the brands within the group)
• Company performance incentive scheme
• Long-service incentives
• Holistic Employee Wellness Programme
• The group prides itself in its effort to drive continuous employee engagement activities to enable a connected culture.

Should you not be contacted regarding this position within 2 weeks from the closing date, please regard your application as unsuccessful.